Member
Very disappointing experience. I joined this yoga studio with a 6-month package, trusting their reputation and professionalism. Later, due to a genuine relocation, I requested to continue my sessions at another branch of the same studio -- but they flatly refused, showing zero flexibility or concern for their members. If a brand operates multiple branches, customers naturally expect their membership to be valid across locations. Denying this not only feels unfair but also shows a lack of basic customer service values. I paid for the full package and received no value or support when I truly needed it. Strongly advise others to confirm their policies in writing before joining.